Beckham Modular Suite
- In-Store Fabric Wall of Options
- In-Store Customizations Available
We would like to cordially invite you to visit our showroom! We have many exciting collections to view and try out in addition to a full wall of fabrics to choose from. Our friendly design staff can't wait to see you! Feel free to stop by any time or make an appointment at the link below.
Because most QW furniture is handcrafted to order, delivery is a little different than receiving a standard package. We offer several pickup and delivery options depending on your location and the level of service you prefer.
Choose Your Delivery Option
Wrapped with care, delivered ready to enjoy.
Most QW furniture travels fully blanket-wrapped and padded rather than packed in cartons, so it’s protected by experienced furniture handlers instead of cardboard. When it arrives, the blankets come off and go back on the truck. A handful of smaller items ship boxed.
Long-distance delivery: Please allow approximately 2–4 additional weeks after your furniture is completed, depending on your location and the delivery route.
Please note: Removal of your existing furniture is not available with any delivery option.
How Delivery Works
Your Furniture Is Completed
Once your furniture is completed and ready to begin the delivery process, QW will provide an updated timeframe. Long-distance orders are then coordinated onto a delivery route serving your area.
Get Ready for Delivery
Use the short checklist below to make sure your home is ready before your delivery team arrives.
Welcome Your Furniture Home
Your delivery team will bring your furniture to the agreed delivery location and help make the final step easy. Take a moment to look everything over while the team is there, and if you notice anything that needs attention, let the driver and QW know so we can help.
Before Delivery Day
A little preparation helps your delivery go smoothly. Before your furniture arrives, please confirm the following:
- Property access: Your location must be safely accessible by a pickup truck pulling an enclosed furniture trailer.
- Snow & obstacles: Driveways, walkways, entrances, and delivery paths must be clear and safely accessible.
- Confirm furniture fit: It is the customer’s responsibility to confirm that their furniture will fit through the entire delivery pathway and into the intended room. Measure doorways, hallways, stairways, elevators, tight turns, and other access points before ordering.
- Prepare the room: For in-home delivery, have the intended room cleared and ready before the delivery team arrives.
- Building requirements: Arrange any elevator reservations, loading access, COIs, or other building requirements in advance.
If your property has a narrow driveway, steep grade, restricted entrance, low clearance, difficult turnaround, or another unusual access condition, please contact QW before delivery.
Additional storage, transfer, redelivery, or other charges may apply if a delivery cannot be completed because the property is inaccessible or the customer is unable to accept the scheduled delivery.
Need Us to Hold Your Furniture?
If you’re not quite ready to receive your furniture when it is completed, please let us know. We can hold completed orders for up to 30 days. If storage is needed for longer than 30 days, additional storage fees will apply.
Special Delivery Situations
Inspection, Returns & Refunds
We work with experienced furniture delivery professionals and take great care to protect your furniture throughout transportation. Every piece is inspected before it leaves the shop, and most furniture travels fully blanket-wrapped, rather than boxed.
Returns requests may be made within 7 days of receiving your furniture and are subject to a 30% restocking fee. Full details are below.
Questions About Delivery?
If you have questions about access to your home, furniture dimensions, delivery services, or which option is right for your order, please contact QW before ordering.
We’re happy to help make sure your furniture—and your home—are ready for delivery.
